Our professional home organizing company has been in business for over 15 years. I began learning, growing, and developing my skills as a lead organizer under the guidance of the founder for five years before purchasing the Kansas City based company in 2020. Taking courses, attending conferences, and joining professional organization groups has continued to help me hone my knowledge and skills to become a better organizer and business owner. In this time, I've learned some big lessons that I'll share, which may help you in your business or as a prospective organizing client.

You Can't be Everything to Everybody

In the beginning, I was eager to take any job, any client, any project that would come our way. Decluttering, trash removal, packing, unpacking, organizing, large projects, small projects, hoarding projects...you get the idea. But I have learned that not everyone that comes our way will be a good fit for our expertise or team goals. It's good for potential clients to also understand that if you reach out to a provider and they tell you they might not be the best fit for you, it will benefit you in the long run. It will be best to find someone who can do your job properly for you.

One Size Does Not Fit All

It's true that we use many of the same processes when we declutter or unpack to organize. It's also true that we will often use the same types of products over and over again because they have proven to be a consistent choice no matter what the space. But over the hundreds of projects we have completed, we have learned that you can't approach every project the exact same way.  

Every client is different.Their personalities, family needs, routines, and even their quirks all need to come into play when setting up systems to meet their needs and the needs of their families. With this kind of understanding, we are able to bring a level of customization and customer service that ultimately makes all the difference for the client.

You can learn more about our home organizing process in this post. 

Professional Organizing is a Specialty Service

I hate to do it, but we must talk about the cost. Professional organizing is a specialty service, which means it's not free. The best way to help others understand the pricing in the industry is that professional organizers are not house cleaners, and we are not interior designers. We bring a level of skill and expertise that, from a pricing standpoint, will fall somewhere in the middle of those two professions.

As a consumer, if you are looking to hire a professional, take into consideration their time in business (experience), their positive reviews (satisfaction), and their responsiveness to communication (professionalism). These will be benchmarks that will justify the cost of hiring them and ultimately provide a service worth the investment.

Over time, I’ve learned that not every client or project is the right fit—and that’s okay. The key to success lies in working with clients whose needs align with our expertise, using proven processes while still customizing each project to fit unique personalities, routines, and spaces. Moving forward, I’m committed to using these realizations to elevate the client experience even more—by focusing on fit, providing tailored solutions, and delivering a level of service that truly makes the investment worthwhile.

Which of these was most helpful? I'd love to hear! Reach out to chat anytime!

Until next time,

Karen